Policies
 
Privacy

   We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

 
Return Policy

   If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty (30) days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty (30) days after the purchase date will be in the form of a credit redeemable on your next purchase.  The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.  Please contact us by email, by phone, or at the address below:

Genuine HoBo Bodi-Sense International, LLC
C/O: Raymond D. Williams and Ayana Cahrr

4846 St. Elmo Dr.  Unit #2
Los Angeles, CA 90019

Email:  ahobomassage@gmail.com

Phone Numbers: (310) 901-6550 or (310) 806-7784

 
Shipping Policy

   When you place an order, we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us link at the bottom of this page if you would like to discuss international ordering options.

   During summer months, shea butter products are shipped exclusively overnight. Because Genuine HoBo®’s Bodi-Sense™ African shea butter does not include synthetic preservatives and emulsifiers, it is temperature sensitive. While Genuine HoBo®’s Bodi-Sense™ African shea butter will not lose its beneficial emollients with short exposure to high temperature, it will melt.  If it melts, place it in a cool place to solidify.

   
                       

 

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